Privacy Policy

The purpose of this policy is to inform interested parties about the different treatments carried out by this organization through the website that affect their personal data in accordance with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016.

1. IDENTIFICATION AND CONTACT DETAILS OF THE RESPONSIBLE PARTY.

The organization VINCELONA, S.L.U., located at C/ GIRONA 16 (08850 GAVA) BARCELONA, with N.I.F. B65720336, contact phone: 931770770 and email vincelona@vincelona.com.

2. PURPOSES OF PROCESSING YOUR PERSONAL DATA.

• USERS/BROWSERS OF THE RESPONSIBLE WEBSITE.

We will process your personal data provided through our web forms for:

• Attend to requests, complaints, and incidents submitted through our contact channels incorporated on the website.
• Understand the behavior of the navigator within the web in order to detect possible cyber attacks on our website.
• Comply with the legal obligations that are directly applicable to us and regulate our activity.
• To protect and exercise our rights or respond to claims of any kind.
• In your case, sending commercial communications related to the goods or services that make up our activity, and/or news or newsletters related to our sector.
• Manage and send you the requested budget.

We will process your personal data provided through our web forms for:

• The management of the business relationship.
• The provision of the services you have contracted with us.
• Management related to the shipping and receiving of the product purchased through this website.
• The administrative, accounting, and tax management.
• Attend to requests, complaints, and incidents submitted through our contact channels incorporated on the website.
• Understand the behavior of the navigator within the web in order to detect possible cyber attacks on our website.
• In your case, sending commercial communications related to the goods or services that make up our activity, and/or news or newsletters related to our sector.
• Comply with the legal obligations that are directly applicable to us and regulate our activity.
• To protect and exercise our rights or respond to claims of any kind.

3. LEGAL BASIS FOR PROCESSING.

• USERS/BROWSERS ON THE RESPONSIBLE'S WEBSITE.
• In the consent you have given us to process your data for the indicated purposes. The refusal to provide your personal data will result in the inability to process your data for the mentioned purposes.
• To comply with the legal obligations that apply to us. In this case, the interested party may not refuse the processing of personal data.
• In our legitimate interest to protect our image, business, and track record by preventing attacks on our website. In this case, the interested party may not refuse the processing of personal data, although you may exercise, in your case, the rights recognized in the eighth section of this policy.
• Execution of a contract in which it is a party or application of pre-contractual measures. The refusal to provide your personal data will result in the inability to process your data for the mentioned purposes.
• In the consent you have given us to process your data regarding purposes unrelated to the development or execution of the existing contract. The refusal to provide your personal data will result in the inability to process your data for the mentioned purposes.
• To comply with the legal obligations that apply to us. In this case, the interested party may not refuse the processing of personal data.
• In our legitimate interest to protect our image, business, and track record by preventing attacks on our website. In this case, the interested party may not refuse the processing of personal data, although you may exercise, in your case, the rights recognized in the eighth section of this policy.

4. TIMEFRAMES OR CRITERIA FOR DATA RETENTION.

The personal data provided will be kept for as long as necessary to fulfill the purposes for which they were initially collected.

Once the data is no longer necessary for the treatment in question, it will be duly blocked in order to, if applicable, make it available to the competent Administrations and Public Bodies, Judges and Courts, or the Public Prosecutor's Office, during the statute of limitations for actions that may arise from the relationship maintained with the client and/or the legally established retention periods.

Data blocking period:

• THE CIVIL CODE. Between 5 and 15 years depending on the case, in accordance with the provisions of article 1964.2 of the mentioned legal body.
• THE COMMERCIAL CODE. For 6 years, in accordance with the provisions of article 30 of the mentioned legal body. It applies to commercial information related to (issued and received invoices, tickets, corrective invoices, bank documents, etc.).
• THE GENERAL TAX LAW. During 4 years attending to the provisions of articles 66 to 70 of the mentioned legal body. It applies to information related to tax obligations.

5. AUTOMATED DECISIONS AND PROFILE CREATION.

The website does not make automated decisions or create profiles.

During the duration of the processing of your personal data, the organization may transfer your data to the following recipients:

• Judges and Courts.
• State Security Forces and Bodies.
• Other authorities or competent public bodies, when the responsible party has a legal obligation to provide personal data.
• Banks and Financial Entities, in the event that you hire us.

7. INTERNATIONAL DATA TRANSFERS.

The organization does not carry out any International Data Transfer.

The interested parties may exercise their rights at any time and completely free of charge. access, rectification and deletion, as well as request that the processing of your personal data be limited, oppose it, request the portability of this data (as long as it is technically feasible) or withdraw the consent given, and when applicable, when appropriate, unless subject to a decision based solely on automated processing, including profiling. 

To do this, you can use the forms provided by the organization, or send a written request to the postal address or email indicated above. In any case, your request must be accompanied by a photocopy of your I.D. or equivalent document, in order to verify your identity. 

In the event that you feel your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in exercising your rights, you can file a complaint with the competent Data Protection Authority. (Spanish Data Protection Agency), through their website: www.agpd.es.

In compliance with the provisions of Article 21 of Law 34/2002 on information society services and electronic commerce, if you do not wish to receive further information about our services, you can unsubscribe by sending an email to the address vincelona@vincelona.com, with the subject “BAJAS”.

9. VERACITY OF THE DATA.

The interested party guarantees that the data provided is true, accurate, complete, and up to date; committing to inform of any changes regarding the data provided, through the channels enabled for this purpose and indicated in point one of this policy. They will be responsible for any damage or harm, both direct and indirect, that may arise as a consequence of the breach of this obligation.

In the event that the user provides third-party data, they declare that they have the consent of the interested parties and commit to conveying the information contained in this clause, exempting the organization from any liability arising from the failure to comply with this obligation.

10. SOCIAL NETWORKS

Social Media is part of the daily life of many Internet users, and for them, the Entity has created different profiles on some of them.

All users who visit our website have the opportunity to join our social media or groups.

However, you should keep in mind that, unless we request your data directly (for example, through marketing actions, contests, promotions, or any other valid means), your data will belong to the corresponding Social Network, so we recommend that you carefully read their terms of use and privacy policies, as well as ensure that you configure your preferences regarding data processing.

11. MODIFICATIONS/ UPDATE

The present privacy policy may be modified/updated based on the established legal requirements or with the purpose of adapting this policy to the instructions issued by the Spanish Data Protection Agency or changes on our website.

For this reason, we advise users to periodically visit our privacy policy.

If you have questions about this policy, you can contact VINCELONA, S.L.U. at the following email address: vincelona@vincelona.com

Last review: April 20, 2021